Terms and Conditions

1. Acceptance of Terms

By accessing or using Zenstad Labs' platform and services ("Service"), operated by OpenConnect LLC, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Zenstad Labs provides a startup intelligence and operations platform that helps early-stage companies:

• Track, analyze, and communicate performance metrics
• Integrate with third-party tools and services
• Generate insights through machine learning analytics
• Monitor KPIs and receive automated alerts
• Collect and analyze customer feedback
• Manage feature planning and development workflows
• Create investor-ready dashboards and reports

3. Beta Service Disclaimer

Zenstad Labs is currently in private beta. The Service may contain bugs, errors, or other issues. We make no warranties regarding the availability, reliability, or performance of the beta Service. Features and functionality may change without notice during the beta period.

4. User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Data Integration and Third-Party Services

Our Service integrates with third-party platforms including but not limited to Google Analytics, Stripe, and other business tools. You acknowledge that:

• You must have proper authorization to connect these services
• Third-party terms of service continue to apply
• We are not responsible for third-party service availability
• Data accuracy depends on third-party data quality

6. Subscription Plans and Billing

7. Data Privacy and Security

We take data security seriously. Our handling of your personal and business data is governed by our Privacy Policy. Key points:

• We encrypt data in transit and at rest
• We do not sell your data to third parties
• You retain ownership of your business data
• We may use aggregated, anonymized data for service improvement
• You can request data deletion upon account termination

8. Machine Learning and AI Features

Our Service uses machine learning algorithms to analyze your data and provide insights. These features are provided "as is" and should not be considered as professional advice. You should verify all insights and recommendations before making business decisions.

9. Acceptable Use Policy

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Upload malicious code or content
• Reverse engineer or attempt to extract source code
• Share your account credentials with unauthorized parties

10. Intellectual Property

The Service and its original content, features, and functionality are owned by OpenConnect LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of your data and content uploaded to the Service.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may terminate your account at any time by contacting our support team.

12. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, OPENCONNECT LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

IN NO EVENT SHALL OPENCONNECT LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.

13. Indemnification

You agree to defend, indemnify, and hold harmless OpenConnect LLC from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the State of Florida.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: